Sand Dollar wants all of its clients to be 100% satisfied with their purchase. We will provide a full refund of the original purchase price, less shipping and handling charges, back to the original credit card used for the purchase.
- Full refunds will be issued for items received through the mail (with Postal Plus) at our facility within 7 days of the delivery date less all shipping and handling charges.
- Returns received at our facility by mail (with Postal Plus) within 8-14 days of the delivery date are eligible for store credit or exchange only, less all shipping and handling charges.
- Any return received in our store after 14 days of the delivery date will be refused and no refund, exchange or store credit will be permitted.
- All items must be returned in perfect condition with all tags in place.
- At this time, no returns, refunds or exchanges can be made at any of our store locations.
- Shipping and handling charges will not be returned, reimbursed or refunded for returns or exchanges. All future shipping charges for returns, exchanges or store credit will be the responsibility of the purchaser.
- We reserve the right to refuse service to anyone, in our opinion, that is doing excessive returns or exchanges. Any client doing excessive returns or exchanges will be taken off our client list and will no longer be able to purchase from Sand Dollar.
- All international sales are final. No returns, exchanges or exceptions will be permitted.
- For more informaiton please contact us.
- Due to the differences in internet service and computer screen resolutions, some items may appear slightly different in size, color and texture in reality and does not constitute imperfections or damage of the item.
- Sand Dollar is a retailer of designer swimwear and apparel and not a designer or manufacturer. All item descriptions and images are accurate to the best of our knowledge and ability and are in no way warranted as complete. Item information is provided by the individual designer or manufacturer of that item and Sand Dollar will not be held liable for misinformation provided to us.
- Sand Dollar is not liable for any duties, taxes, customs charges or other fees incurred with international shipping. It is the client’s responsibility to investigate and understand these associated charges as well as their own countries legalities prior to purchase. If an item is refused delivery by the client on international orders for any reason, no refund will be provided and additional charges will apply.
- Briefs, swimming costumes and bikini bottoms should be tried on over underwear, without removing the protective adhesive strip. Returns will not be accepted if this strip has been removed or if items are soiled, and will be sent back to the customer. All items are quality controlled and checked for any faults before they are dispatched to customers. Where provided, detachable belts and any designer packaging such as authenticity cards, dust bags and leather tags must be included with your return.
- If trying on garments, please ensure you use a scarf to protect transferring any makeup/deodrant on to the material as this will be considered soiled and will not be able to be returned.